If you missed the Kickstarter campaign and would still like to get your pre-order, now is the time to do so!
This post is for backers only. Please visit Kickstarter.com and log in to read.
This post is for backers only. Please visit Kickstarter.com and log in to read.
This post is for backers only. Please visit Kickstarter.com and log in to read.
This post is for backers only. Please visit Kickstarter.com and log in to read.
Hi Adventures!
As of today our pledge manager is open and BackerKit Surveys are now Live!
It's been taking a bit longer than anticipated to send the BackerKit surveys out. Within the next 24 hours, each backer should have an email with a link to access their pledge and the add-ons store. So if you don't have one yet, stay put and make sure you keep checking your inbox or your spam folder!
We know that there may be a lot of questions about how BackerKit and add-ons work, and many of you might be first time backers. We therefore have put together a step-by-step tutorial to help you through the process if you need it. :)
Once you've clicked on the link in your email, you will be asked to log in to BackerKit. Make sure to use the email address that you use with Kickstarter, as this is how BackerKit knows you! If you didn't get an email, you can also go to BackerKit's website directly and log in from there.
Once you've logged in to your BackerKit account, you can do this by either selecting it from your listed projects.
On the next page, you can review your pledge level. If you'd like to change to a different pledge level, just click on the link under Your Pledge Level and you will be allowed to select a new one.
Once you've confirmed the pledge level you want, click the green "Get Started!" button to move to the next page.
On this page, you're going to see a whole store full of items that you can choose to add to your rewards. Scroll through and check out all of the options. If you want something, all you have to do is click on the 'Add to Cart' button below that particular item. Once you do, it will show up in your order summary on the right-hand side under 'Add-ons'.
Get an extra copy of Caves of Rwenzori Kickstarter Edition and only pay an additional $1 shipping fee!
If you added funds beyond those needed for your pledge level before the end of the campaign, you will see that money show up in green with text saying 'Credit Remaining' at the bottom of your order summary. Any add-ons you select will take money out of that credit amount. If your added items are more than the credit amount, you will see the difference needing to be paid displayed in the same summary.
Once you're happy with your selections, click the teal 'Next' button to move on to your shipping info. If you didn't want any add-ons, just hit the 'Next' button without choosing any additional items.
TELL US WHERE TO SEND YOUR REWARDS!! -- Tell us where you live so we can send all your rewards to you! Make sure you enter your address correctly here and be sure to double- and triple-check it before moving on. If it's not right, it will be very hard for you to receive your items!
PLEASE NOTE: If you live in a country which does not use the roman alphabet as its main alphabet, please write your address in roman characters (if you are able). The system doesn't easily understand non-roman characters, so it may make it difficult for us to get you everything safely and on time if addresses are not formatted in this way.
Once you've checked over your address and are sure it's right, click the teal 'Next' button to move on to the next step.
If you added on any items and you didn't have a credit already loaded in to cover their cost, this page is where you'll be asked to fill out your credit card info.
PLEASE NOTE: Your card will not be charged for these add-ons and shipment fee until the surveys close on July 1st, so if you don't see a charge right away, do not be alarmed! Because you have two weeks to make adjustments to your surveys, we don't charge you until that timeframe has closed.
As having correct information is SO important, please review your information for your order here one last time just to make absolutely sure that all is correct.
When you're done, click on the big green 'Place My Order' button.
If you still have issues after following this tutorial with any of the steps, be sure to reach out to [email protected] or here in the comments and one of our team members will be able to assist you.
Remember that surveys close on July 1st. If you move house between then and the time that the shipments are sent out, you will still be able to edit your address information later. However, the add-ons will no longer be available for purchase and no further changes to your pledge level will be allowed.
Once BackerKit closes, we'll be able to take inventory of everything that's been ordered and start the process of getting everything moving along into production.
We are so excited to be one step closer to getting this game in your hands!
Please everyone get your survey in asap and thank you for your patience!
The Vivid Games Team